Flat Pack MatesFlat pack furniture assembly in Custom House
We assemble flat-pack beds, wardrobes, desks and storage in Custom House. When a retailer, a building manager and a keyholder are all involved, give us the arrangements for each. The person who lets the delivery in may be different from the one who opens the flat, and we need to know when both the furniture and the room will be ready.
Postcode districts E16
- Beds, wardrobes, desks and storage
- Plan delivery and fitting around the keyholder
- Send the complete Custom House E16 postcode
Can a keyholder let you in for Custom House furniture assembly?
Yes. Tell us who will be at the property, when they can provide access and how to contact them. Give them the agreed furniture list and room plan. Confirm that they can open any reception store or lift as well as the flat, if the cartons are elsewhere.
Do I need to send the delivery confirmation and the assembly item list?
Send the final product list and the details that affect the visit. We need to know which cartons will be present, where the retailer will leave them and when the flat is accessible. A delivery confirmation alone may omit the room layout, accessory packs and keyholder arrangements.
Quote for the assembly stage you need
Send the models, number of items, included fittings and access details. Identify anything you want to discuss in addition to assembly, such as collecting packs from another floor or dismantling old furniture. We can confirm the agreed visit and what the keyholder needs to arrange before you book.
See assembly prices and flat pack furniture assembly. If you need the cartons brought to the property, ask about collection and delivery.
Make a list for each stage of the move
Record when the retailer is delivering and what their service includes. Separately, note the building door and any lift or reception arrangements. For the fitting visit, send the item models, carton locations and when the keyholder can open the flat. A delivery confirmation does not always give the practical details we need for assembly.
Ask if the building keeps delivery cartons at reception or in a separate store. Get the collection reference and tell us whose name the order is under. Make sure someone can access the cartons and the flat on the assembly day. If the packs still need taking upstairs, raise that when you request a quote.
If your retailer delivers one order in multiple slots, identify which packs will be at the address. A door, slat roll or shelf pack may come separately. Send the labels for anything you cannot identify, and keep incorrect or damaged cartons apart while you contact the retailer.
Work to the agreed room plan
Confirm access and available packs
We check which cartons have arrived and where the work should start. If the person on site is acting for you, we confirm the agreed plan before opening the furniture. Where something has changed, we discuss the affected pieces before moving to another complete item.
Check the finished items with the person on site
Open the doors and drawers and check that the room layout matches the plan. Leave the manuals and unused fittings in the agreed place. If another retailer delivery is outstanding, record the exact carton or model that still needs attention so the keyholder can pass on the details.
| Who can help | What to confirm |
|---|---|
| Keyholder | Availability and access to all doors |
| Reception | Carton location and collection reference |
| Property manager | Permissions and building rules |
Give the keyholder the item and room list
If someone else will let us in, leave them the agreed plan and a way to reach you. Mark which room each item goes into and where drawers or doors should open. Tell the keyholder if one piece is the priority and who can approve a change if a required carton is missing.
Mark the position of desks, beds and storage on a room sketch. Include the door swing, wall socket and any bed drawer. For tall furniture, measure the wall and ceiling and give the manufacturer’s restraint details. If permission is required, arrange it before the appointment and let your keyholder know.
Keep the keyholder’s instructions specific. For example, state whether a desk drawer pack goes on the window side or whether the bed drawers face the door. A photo marked with the intended positions is useful where two rooms look alike or the delivery cartons were left together.
Check the E16 unloading point for each visit
Newham publishes parking and loading rules for public streets. Give us the exact address and building entrance and check the signs at the proposed bay. If a private estate controls the entrance, share its instructions separately. Tell us if the retailer can use a loading area that is unavailable to the fitter.
If access is controlled at several points, send them in the order they are used. Give the street door, reception desk, lift and corridor entrance, and say where the keyholder will meet us. Confirm that any fob or temporary access code is valid during the appointment.
Leave enough time for the keyholder to check the completed furniture with us if you cannot attend. Share the final position or accessories you want checked and tell us where to leave instructions and spare fittings. A short list is easier to follow than a long message chain.
Prepare separate details for the retailer and fitter
- Check what the retailer delivers and where
- Share the keyholder’s availability
- Mark the furniture positions on a room plan
- Confirm loading, store and lift access
| Stage | Information to record |
|---|---|
| Retail delivery | Date, pack list and drop-off point |
| Building access | Reception, fob and lift details |
| Assembly | Room plan and furniture priorities |
Before you book in Custom House
Can the retailer leave the cartons with reception before I get the keys?
Check the retailer and building rules. Tell us when the boxes can be collected and who can open the flat once the delivery is complete.
Do I need to be at the flat for the whole assembly appointment?
Tell us if a keyholder will be there in your place. Share the room plan and explain who can answer questions about positions or changes.
What if my access code expires before the fitting visit?
Arrange a code that is valid during the appointment or ask the keyholder to meet us. Send the building and floor entry details separately.
Should I put the item list inside each room?
A room list or a marked sketch helps, particularly when several people are coordinating the visit. Keep the product numbers and accessory details with it.
Can the keyholder check the drawers before handing back the keys?
Yes. Agree what needs checking, including room access, opening direction and where spare fittings should be kept.
Request furniture assembly in Custom House
Send the postcode, item list and access notes. We can confirm availability and what the appointment would involve.
Photographs illustrate typical assembly work.